Privacy Policy

Last Updated: March 30th, 2026

1. Introduction

At The Roof Professionals we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect and use your information when you use our website and participate in our Roof Evaluation Quiz.

2. Information We Collect

When you interact with our quiz and request your custom report, we collect:

  • Identity Data: Name or nickname.
  • Contact Data: Email address and mobile phone number.
  • Quiz Data: Your specific answers to the questions provided in the quiz, which are used to generate your unique report.
  • Technical Data: IP address, browser type, and usage patterns via cookies and the Google Tag.

3. How We Use Your Data

We use your data for the following essential purposes:

  • Report Delivery: To analyze your quiz results and deliver your custom HTML report via a unique link sent to your mobile device and email.
  • Communication: To send you follow-up information, educational content, or promotional offers directly related to your quiz results.
  • Ad Optimization: We use tracking pixels (like the Google Ads Tag) to measure the effectiveness of our advertising and to improve our service.

4. SMS Disclosure & Consent (TCPA Compliance)

By providing your mobile phone number and clicking "Get My Report" (or similar), you provide express written consent to receive automated text messages (SMS/MMS) from The Roof Professionals regarding your results and marketing updates.

  • Consent is not a condition of purchase.
  • Message & Data Rates: Standard carrier charges may apply.
  • Frequency: Message frequency varies based on your interactions.
  • Opt-Out: You may opt-out at any time by replying STOP to any message we send. For help, reply HELP.

5. Data Sharing & Third Parties

We do not sell your personal data. We share your information only with trusted service providers necessary to run our business:

  • CRM & Automation: We use GoHighLevel/LeadConnector to store your data and trigger the delivery of your report.
  • Advertising Partners: We share anonymized technical data with Google Ads to track conversions.

6. Your Rights & Opt-Out

Depending on your location (e.g., CCPA/GDPR), you have the right to access, correct, or delete your personal data.

  • Email Opt-Out: Every email contains an "Unsubscribe" link.
  • SMS Opt-Out: Reply "STOP" to any text.
  • Data Requests: To request a copy of your data or its deletion, contact us at [Insert Support Email].

7. Contact Us

For questions regarding this policy, please contact: The Roof Professionals 179 St Helena Rd Greensborough – No showroom – attendance by appointment only or Email us via our contact us page. (link to the page)